Key Responsibilities
Manage day-to-day HR operations across F&B outlets and corporate functions.
Develop and implement HR policies, procedures, and employee-related processes.
Manage recruitment, onboarding, manpower planning, and employee retention.
Handle employee relations, grievances, disciplinary matters, and conflict resolution.
Ensure compliance with applicable labour laws and company HR policies.
Maintain accurate employee records and HR documentation.
Manage attendance, leave, contracts, and other employee administration.
Support performance management, appraisals, training, and employee development.
Coordinate with management and outlet managers on staffing and workforce requirements.
Monitor employee engagement and implement initiatives to improve retention and workplace culture.
Prepare HR reports, manpower reports, and other management updates.
Support payroll coordination and ensure timely submission of relevant employee information.
Handle HR-related issues across multiple outlets and ensure consistent implementation of company policies.
Requirements
Bachelor’s Degree in Human Resources, Business Administration, or a related field.
5–8 years of HR experience, preferably within the F&B / Hospitality industry.
Previous experience managing HR operations for multiple outlets or a large workforce is preferred.
Strong knowledge of recruitment, employee relations, labour compliance, and HR administration.
Bilingual Candidates Preferred.
Strong leadership, communication, negotiation, and interpersonal skills.
Ability to handle confidential information with professionalism and discretion.
Strong problem-solving and decision-making abilities.
Proficiency in MS Office and HR systems/software.
Qatar/GCC HR experience will be an advantage.